The purpose of this note is to help buyers to make informed decisions about certification services
related to ISO 20400. Our key message is; ISO 20400 is for guidance. It cannot be subject to a
certificate of conformity, so please do not ask your suppliers for one.
Our fantastic Emma Jane Allen ( EJ ) has been with Action Sustainability since we started in 2006 but she had an interesting career before she joined us and an inspirational career path with us.