Privacy policy

This is the privacy policy for ‘Action Sustainability CIC Ltd’ (“we“, “us“, “our“). This policy applies the personal information you give us or which we receive in relation to the (website) . Please read this policy carefully.

We take your privacy seriously and we will use our reasonable endeavours to;

  1. keep your details confidential, safe and secure at all times.
  2. never sell or release your data to any third parties.
  3. ensure that any third parties that we do engage with will comply with this privacy policy and the Terms of Use, and we shall where possible ascertain they comply with the principles set out in GDPR.

If you want to change your details or unsubscribe from our communications, you can do this at any time by using the contact details in this privacy policy.

This privacy policy explains in more detail how we use any personal information we collect about you when you use our website.

What information do we collect about you?

We collect information about you when you register or use the Website and any related activities or services including the use of the Gap Analysis Tool . We also collect information when you voluntarily complete surveys, provide feedback and participate in events. Website information is collected using cookies.

We use the information collected from you to personalise your repeat visits to our website, provide you with relevant content and notify you about updates or changes to our services.

We will not share your information for marketing purposes with companies outside the organisation.

We will only keep your personal data for as long as you wish to be informed.

We store this information in the UK on a limited access third-party cloud-based server, an online e-mail provider secure database and sometimes in paper files.

Access to your personal information and correction

You have the right to request a copy of the information that we hold about you. You are entitled to view, amend, or delete the personal information that we hold. You can do this by emailing your request to  or write to us at ASCIC, 2nd Floor, Albert House, 256 – 260 Old Street, London, EC1V 9DD, United Kingdom

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Our communication with you

We would like to send you information about the company, its resources and events which may be of interest to you. You have a right to stop us from contacting you at any time.

If you no longer wish to be contacted by us, please contact


Our Mailing Lists

As part of any sign up or request to use our services on this website, we collect personal information that you provide us with. We use this information for a couple of reasons: to tell you about our resources, blogs, events and anything that is related to what you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp (trading name of operator Rocket Science Group), to deliver our communications. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve communications to you. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at


Using Google Analytics

When someone visits the website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Using Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their applicable privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page, and where appropriate, notified to you by email. This privacy policy was last updated on 08/08/2022

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Further information about data protection issues including the online register of data controllers can be found on the Information Commissioner’s Office site at

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